In Malaysia, buses are the most budget-friendly and convenient way to travel anywhere. Business purpose, visiting famous destinations or meeting some friends or family, no matter what your travel excuse is, the buses are always an affordable method.
The Terminal Bersepadu Selatan bus station is the main bus terminal in Kuala Lumpur, and it offers more than 150 destinations to travel via its bus operators.
But do you know the entire process of buying Terminal Bersepadu Selatan bus tickets or what services they offer? Well, to know the details of Terminal Bersepadu Selatan (TBS) and the ultimate guide about it, read this article.
What is Terminal Bersepadu Selatan (TBS)?
Terminal Bersepadu Selatan is a bus station in Kuala Lumpur. But it is not the stereotypical regular bus station. TBS is a modern and major bus terminal of the city, and the building style is quite similar to the airport terminal.
Opened in 2011, Terminal Bersepadu Selatan is intentionally situated nearly 10 km south of Kuala Lumpur to avoid city traffic. This bus terminal is adjoined with Bandar Tasik Selatan (BTS) train station via a footbridge.
The connection between TBS and BTS makes them a 24-hour integrated transportation hub, and passengers can travel through TBS to more than 150 destinations all over Malaysia as well as Singapore and Hat Yai, Thailand.
How is the Bus Terminal Divided?
The bus terminal building is divided into 6 levels, and each floor is used for different purposes.
The 1st and 2nd floors are reserved only for buses. From here you’ll get on the bus. It is also called the departure and arrival platform.
The 3rd floor is for the ticket counter and passenger lobby, where you can purchase your ticket and wait for your bus. On this floor, you will also see some convenient shops.
On the 4th floor, you will get restaurants and retail shops, which can be the only reason to take the bus from Terminal Bersepadu Selatan (TBS).
The 5th and 6th floors are the parking area.
Travel Facilities & Services of Terminal Bersepadu Selatan(TBS)
The significant advantage of TBS is its massive size and airport-like environment. The bus terminal is entirely air-conditioned and has comfortable seats for every passenger. It is a traveller-friendly terminal and offers tons of facilities and services to the passengers.
Here find out what you can expect from TBS:
Ticket service
As I mentioned before, the ticket counter is on the 3rd floor of the terminal. Here you will get service from 59 staffed counters and 12 self-ticketing machines. You can buy a ticket for any bus operator that departs from the Terminal Bersepadu Selatan bus station.
If you prefer to purchase tickets online, then you need to show your e-ticket at their ticket counter.
Parking space
TBS has a vast area for parking, so you will never have a shortage of parking space. The 5th and 6th floor is reserved only for parking, and it has nearly 1000 bays for public parking. Whereas the bus terminal has 60 bus platforms and approximately 150 taxis can be parked here.
Information booth
In the terminal, there is an information booth where you’ll get all the necessary information such as guides to the city, an entire list of bus operators that are available here, information about tourist attractions around Malaysia.
Shopping
Shopping is the best way to pass your waiting time, and probably it is the best facility that Terminal Bersepadu Selatan has to offer you. On the 4th floor, there are many boutiques, pharmacies, and retail stores from where you can shop.
Eateries
Several renewed restaurants and cafés are here at your service. On the same 4th floor, you will have restaurants like KFC, Nasi Kandar, Kenny Rogers Roasters, and Dunkin’ Donuts, which are also a great advantage of this bus terminal.
Prayer hall
For the Muslim passengers, BTS has included prayer rooms on both the 3rd and 4th floors of the terminal building. So you’ll not miss your prayers when you’re here.
Post office
To give you more facilities, BTS has also included a post office. It is on the 3rd floor.
ATM booth
Sometimes we struggle with not having an ATM booth nearby. But when you’re in Terminal Bersepadu Selatan, you don’t have to worry about it. Here you’ll have several ATMs at your service that are operated by different banks.
Luggage lockers
There are luggage lockers section on the third floor and trolleys to carry your luggage. In short, you’ll get services that are pretty similar to airport terminals.
Restrooms
When you’re waiting for your bus, you can hang out or rest for some time at their restrooms. Terminal Bersepadu Selatan bus station looks out for every need of its passengers.
How to Get to Terminal Bersepadu Selatan(TBS) Bus Station?
From Kuala Lumpur, TBS Bus Station is only 10 km away, and you can get there easily by any transport. The best part is that TBS is located at Bandar Tasik Selatan station. That’s why you will have the three rail lines (KTM Komuter, LRT, and KLIA Transit) of this train station that are directly connected to TBS.
If it is your first time at TBS and you have bought your ticket online, then you highly recommend arriving at the station at least 45 minutes earlier than your boarding bus. And make sure you keep your ticket in your hand when you’re entering TBS.
By Car/Taxi
Driving a car or taking a taxi is the fastest way to get to the Terminal Bersepadu Selatan bus station. It may take 12 to 15 minutes, depending on traffic. And it is the most hustle-free way to reach there. Moreover, TBS has enough parking space, so you certainly don’t have to worry about parking your car.
By Bus
The bus is the handiest and cheapest way to get to the Terminal Bersepadu Selatan bus station. Those of you who want to travel within budget can head down to the bus. There are several city buses that directly connect Kuala Lumpur to TBS.
By Train
As you know, TBS is located in the Bandar Tasik Selatan train station, so you can easily reach Terminal Bersepadu Selatan bus station by taking any of the BTS trains that are available on this route.
There are three interchange lines that are connected to TBS: KTM Komuter, LRT, and KLIA Transit. You just need to take any of these trains and stop at Bandar Tasik Selatan station. After exiting from the station, you have to walk for some time until you reach in front of the big building of TBS. There is a footbridge that you have to cross to enter the Terminal Bersepadu Selatan.
How to Buy a Ticket from Terminal Bersepadu Selatan(TBS) Bus Station?
Once you reach the Terminal Bersepadu Selatan, take the elevator to go to the 3rd floor. On the third floor, you will get the ticket counter. It is a modern and clean space with 59 staffed counters and 12 self-service machines.
It is not that each ticket counter is for different destinations or different buses. You can buy a ticket from any counter or self-ticketing machine for any destination or bus operator. You just need to go to the counter or self-ticketing machine and enter your destination and date of travel.
Then you’ll see a list of available options on an electronic display screen. Choose the one that suits you and pay the bill. That’s all! It is completely hustling free.
How to Purchase Terminal Bersepadu Selatan Online Tickets?
Not every one of you wants to wait for hours and hours at the ticket counter of Terminal Bersepadu Selatan as it gets really crowded on busy days. For this reason, buying Terminal Bersepadu Selatan online tickets can be a great option.
Just enter your destination and date of travel in the 12GoAsia search box, and then you will get multiple seat options that are available. Choose the one and make purchases. And you’re done! Easy, simple, and quick process.
Things to Do in and near Terminal Bersepadu Selatan(TBS)
Being connected to Bandar Tasik Selatan (BTS) train station, it is easier to visit some popular destinations around TBS. In the meantime, the TBS bus station also offers several activities to do for passengers who have arrived or are about to depart. Here is a small list of activities that you can do in and near TBS.
Travel with Hop on Hop off Bus
Sightseeing with KL Hop on Hop Off bus is a fun activity that you can do by taking a Hop on Hop off bus from BTS. Make a trip around the city and explore some famous attractions in Kuala Lumpur. It is budget-friendly and pretty adventurous.
Do Shopping
Shopping is the thing that we never feel tired of. Whether you’re returning from a trip or going on a trip, you will always find an excuse to go shopping. In TBS, you can have this opportunity to do shopping as on the 4th floor, numerous boutiques and retail shops are there for you.
Dining
How many of you feel hungry whenever you see an eatery? Well, to be very honest, I feel so!
Especially when you’ll see some famous restaurants like KFC, Dunkin’ Donuts, Nasi Kandar, and many more, it is hard for oneself to control. On the 4th floor of TBS, you’ll have all these eateries for dining.
Visit the Kuala Lumpur Tower
If you want to witness one of the most popular landmarks of Kuala Lumpur, pay a visit to the KL Tower. It is the 7th tallest tower in the world, and it will give you a 360-degree view of the whole city from the top of the building. You can have several buses from TBS station to this location.
A Day Trip to Putrajaya
Putrajaya is a city near Kuala Lumpur, and it offers numerous exciting and fun activities to its visitors. So a day trip to Putrajaya from the TBS bus terminal is not a bad option as you’ll get many bus operators that lead directly to Putrajaya.
TBS Address & Contact Information
- Address: Jalan Terminal Selatan, Bandar Tasek Selatan, 57100 Kuala Lumpur, Wilayah Persekutuan Kuala Lumpur
- Contact number: +603-9051 2000
- Email: customercare@tbsbts.com.my
- Website: tbsbts.com.my
- Customer Service Office: 03-9051 2000
Popular Bus Operators at Terminal Bersepadu Selatan(TBS)
Terminal Bersepadu Selatan (TBS) has more than 200 bus operators that will lead you from Kuala Lumpur to some famous destinations in Malaysia such as Johor Bahru, Melaka, Ipoh, and many more, as well as Singapore and Hat Yai, Thailand. You can travel to more than 150 destinations via this bus terminal.
Here are some popular bus operators that will provide you with high-quality services at an affordable price.
- Konsortium Bas Express
- Lapan- Lapan Travels
- Plusliner
- Billion Stars
- Sri Maju
- Jasmine Express
- Konsortium Singapore
- Causeway Link
- Alisan Golden Coach Services
- Transtar Travel Pte Ltd
FAQs
Q1. Is there any limitation of purchasing bus tickets from TBS?
There is no limitation of purchasing bus tickets if you are buying from the ticket counter of Terminal Bersepadu Selatan. But if you’re making an online purchase, then you can only buy up to 5 tickets.
Q2. How to get from TBS to KLIA?
To get to KLIA from Terminal Bersepadu Selatan, you can take either bus, taxi, or train. But the cheapest way is by bus, and it takes about 1 hour to reach KLIA as the route is 48 km away from TBS. A number of bus operators offer their service on this route from TBS, so you’ll not have any trouble getting there.
Q3. What information do I need to submit during ticket purchase?
You need to submit just some basic information like:
- Your full name
- Your contact number
- Your MyKad number (if Malaysian) or passport number (if foreigner)
Q4. Do I need to print my online tickets?
No. It is not crucial to print out your online ticket, but you must show the e-ticket email that you have received. After showing that, from the terminal counter, you will be given a ticket that you must present at your boarding time.
Q5. Are the ticket prices the same both at the ticket counter and online?
Yes. All the ticket prices are the same for every bus operator at the ticket counter as well as online platforms.
Q6. Can I get a refund if I cancel my ticket?
No. Terminal Bersepadu Selatan has no refund policy. So if you buy a ticket and then cancel it, your money will not be given back.
Q7. How early do I need to reach TBS to board my bus?
You’re advised to reach TBS at least 45 minutes earlier to avoid any complications, especially if you’re a first-timer. At the same time, you need to be present at the Departure Hall at least 30 minutes before your boarding time.
Q8. Can I change my travel date after buying a ticket?
No. All the bus tickets that are available at TBS are unchangeable, which means if you have bought your ticket, you can’t change it to another destination or date.